SCHEDULING & REVIEWS
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We understand that unanticipated events happen occasionally in everyone's life.
Please be guided by the following policies related to scheduled services.
TERMS AND CONDITIONS
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you cancel less than 24 hours before your appointment you will be charged the full amount of your appointment. This amount must be paid prior to receiving your next scheduled service.
Courtesy text messages and email reminders will be sent to each client prior to their appointment. Anyone who forgets an appointment and does not show will still be responsible for the service and the amount must be paid prior to the next scheduled service.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for payment for the “full” session.